Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Item Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestitemstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good, gets the job done. Surprisingly love the light on this! Didn't expect it to be a useful feature, but it actually is great when vacuuming in darker areas (like under dash where gas and brake pedals are). Nozzle attachment works great. Easy to empty when done. Love that it comes with bag, keeping everything secured and together in one place! Plenty of room in bag to add a few smaller items if you'd like. I tucked in a small swiffer duster for quick dash dusting). Only con for me: I found the extension hose to be a bit too flimsy to get in to the hard to reach spots.
I've wanted a small vacuum for the espresso making corner of my kitchen because I'm always getting beans and grounds everywhere and this rad, bad boy is the perfect solution. Slender, almost wand like- it's small and powerful, it's the practical choice for small jobs in tight spaces. I no longer chase beans or fight espresso dust, just a push of the button and the little tornado does the rest.
This is doubtless one of the best, if not the finest deals of thiskind I have ever had the privilege to use. I have the impression it is a good deal. It was received in advance of what was it was predicted and saved me a lot of hassle, since I needed it at an early date. I was pleasantly enthusiastic with the customer service. I item itself, have not spotted any criteria toblame. wholly recommend.
The suction power of this vacuum fell short of expectations. Even at full power, the suction power felt lacking and was even unable to suck up hairs from the chair. It's best for suctioning up dust bunnies and other small particles but not the greatest if you want a strong suction power. It is lightweight and portable which made it easy to use. It also took forever to charge the battery to full charge.
top quality, no drawbacks. clean all the dust and hairs in the car. and i have a lot of hair as my labrador constantly shedding))
I wanted a vacuum that I could grab quickly and easily and spot clean multiple times a day a thick child's play mat (used for my young dog) and this is absolutely perfect. - It has enough power to pick-up every particle, but without being "gagged" in pulling up the whole pad or getting corners caught in the open end - as with a standard vacuum. It's quick and light and I feel like I've accomplished some satisfying cleaning even with a couple of minutes of use.
Exactly what I was looking for to help me clean up the odd and end places in my home! Perfect for windowsills, crumbs, cabinets, staircase, desk, laundry room and more! Lightweight and easy to use....I wish the battery life was a bit longer, but it’s not terrible. recharges with usb cable. Decent suction for what I use it for. Easy to clean too. super affordable. With all that said I highly recommend this product- Would be great in a car as well.
my dad like this car vacuum cleaner, bought for him as xmas gift!
I got this early for a Christmas present and I was starting to worry over all the return it email I was receiving and the item was not even opened yet!!??? My wife was a little whinny about it at first till I demonstrated how it works and I like it even tho its her gift and after it demo-d it she was like oooh ah, and I'm like ok! But it is nice and I stated it's not the 5hp shop vac your used to using and it is better if you have a weak battery to have the car running. I read all the reviews on all of these products and I feel this is a very nice machine that I will be stealing from her to clean my diesel suv with dual batteries that everyone drops extra cheese and french fries between the seats at the drive-in!!
Love the vacuum. A few things to consider it is super easy to clean and it gets in small spaces normal vacuums at car wash places do not. The suction is great. I just got it so I can’t speak on the battery life but it is rechargeable so it shouldn’t be a problem. Love the size and sleek look. Fits perfectly in my car tool bag.
Great for quick clean up! Love the slim size compared to other hand vacs on market. Keep it on kitchen counter and use it often.
There are no excuses not to have a clean car now! This vacuum is quiet, so no loud vacuum all up in your ears, which is nice. It easily sucks up gravel, grass, dirt, debris. This is the first car vac I've had, so I have no comparisons, but I can say I wish I would have bought one of these sooner! I love it! Get ya one and don't look back!
It does what it is meant to. I really only use it for cleaning up in my study so I don't have to carry the large vacuum upstairs for minor spot cleaning. Good enough suction (when using the attached brush) to pull up a fair amount of dog fur from the sofa chair.
Omg! I found this on products you didnt know you needed- but you definitely do need this!!! So ligh weight and does an amazing job. The battery was done and needed recharging after doing each car but totally worth it!!! Love it!!! And I think some people might be getting these as hoilday gifts!!!
I am contented. This was a striking obtainment with a wonderfully superior quality for such a tiny little money paid. It's totally what I was assuming it would be. I just received it a couple of hours ago and made use of it at once. As a result of the try-on, I am really thankful and would advise to anyone!
all as described. insanely satisfied with the quality of the vacuum. it cleans all the dust and bread crumps right away.
I would love to LOVE this product the way others have shared their reviews but to me it needs more suction power. The small attachments that it came with is pretty cool coz you have a lot of options to choose from based on how and what you need it for. But again, the suction power isn’t strong enough. I would think this is good for quick clean up example if you have kids in the car that made a mess.
The suction isn't as strong as I'd hoped, but it gets the job done. It's lightweight and easy to empty. No issues. I just wish it was a little more powerful.
This vacuum is excellent to keep tucked in the trunk of my SUV. It works pretty well, but will not get small particles, such as saw dust out of carpet. I would not recommend this for deep cleaning, but it's perfect for light touch up cleaning or maintenance cleaning!
Good quality vacuum cleaner, exactly as described, recommend this store. This Vacuum is a godsend! For anyone with kids, dogs, or maybe a clumsy husband... this is for you!
Very cool little vacuum. I bought it because I have a tiny bathroom and wrestling a broom or full size vacuum in there has gotten tiresome. This little thing picks up hair etc and Is great for picking up dust bunnies throughout the house In between vacuum jobs.
This little vacuum is the bomb! I just got a new car with black interior, so as you might imagine, I can see every little speck of dirt etc. Using this car vacuum, every speck quickly is taken care of. The filter is easy to remove. You may also wash it by hand. The suction power of the vacuum is pretty strong and with the attachment, it makes the job even easier. As a whole, this vacuum is something I love so much that I’ll be ordering a few more to give as Christmas gifts this year.
I love the idea of this little vacuum but it barely has enough power to get the beach sand in my SUV. Even hard plastic mats it has a tough time. Bummer because I love the size and being able to store with limited impact to space.
car vacuum cleaner is worth its price. can recommend it to any car driver who wants to keep the car clean without hesitation
Great unit! Smaller than I thought, but perfect for cleaning out our vehicles. We have a Dalmatian and she sheds really bad, but this thing is wonderful in getting all that out. The attachments are a bonus and extremely helpful when cleaning the hard to reach areas. I highly recommend.