Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Item Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestitemstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The length of the cord is not a problem as my car has 12 volt jacks in both the front and rear. It does a fantastic job in picking up big and small debris (lint, dust and hair) alike. Before getting this vacuum, I was considering a large one. After using the ThisWorkx vacuum, I was glad I didn't. I saved some money. The attachment can get into the tiny areas a bigger vacuum can't reach. Another big plus is that the noise level isn't too loud. Cleaning is easy and the filter can be rinsed with water if needed. I am very happy with my new car vac!
This is the best auto vacuum I have used. I have only had it a week but already it gets the things that other vacuums have not gotten for me. The fine dust, etc. that collects on the dash and console. This has an attachment that loosens it and then it sucks it away. It also gets the big stuff that other vacuums get, but I can haul out the house vacuum if I want that. The attachments here seem built and thought out for a car as does the design and shape of this machine.
We used this vacuum on our cars a couple weeks after it arrived. For some background I haven't thoroughly cleaned our car in quite some time and this vacuum did a great job on the interior! The suction is strong, very quick and easy to dump out the canister, and the cord is fine. We are very pleased with this purchase. Thanks!
For a car vacuum, it works fine. Not nearly as much power as my home vacuum, but its a lot more convenient, efficient and does what it needs to do.
I was highly skeptical that this product would be great. + The unit itself is very easy to clean. - The suction power declines greatly when the vacuum is not even a quarter of the way full. + It’s great for cleaning up sunflower seed shells, and other small wrappers. + The light on the vacuum is very helpful for seeing between seats and under them. Overall, buy it or at least something similar
I didn't have high hopes but am pleasantly surprised. It isn't full size, and doesn't have industrial power. It won't pick up every last tiny speck. But it gets the job done, and for the price, size, and fact that you don't need to pay to use a car wash's vacuums or use an extension cord with an outlet, makes it a fantastic buy, especially if you eat in the car or have kids.
Great little vacuum! I have used it twice so far and I am not disappointed. I got a follow up email a few days ago from the seller, the p.p.s stated to turn on the engine when using the vacuum. I found that out earlier as I had the stereo on in my truck while vacuuming and noticed the sound degrade from my speakers, I started the engine and all was good again. I cracked the brush accessory by accident trying to fit it over the longer adapter, but it seems to still work fine. The carrying case is very nice and everything fits in it.
Decided to buy this vacuum cleaner because we have a baby and we need to keep our surroundings clean. We were pleasantly surprised with the quick delivery, packaging and the bag that it came with making it very convenient to carry around and keep at one place. The vacuum itself is powerful, easily cleaned out the sand from the car seats, as well as the other dirt form the floor mat. Easy to clean, comes with an extension to get into narrow spots. We're satisfied!
I bought on sale, was delighted with the quality! EXCELLENT AUTO VACUUM!
This is a terrific vacuum cleaner! Very easy to set up! This baby does the job!
I drive for both ride-share companies and make it a point to keep my car spotless and this small but MIGHTY vacuum does the job! A clean car gets better tips!!!!
I'm glad to have such a great stuff in my car. Yes, it is not a powerful as my vacuum cleaner in the house, however, it cleaned out all the garbage, which I accumulated over the past autumn and winter in the car.
At the end of October my husband and I went to the ocean and as we tried to be neat - the sand was still in the car. Finally, I got rid of it!
Now my beauty again is clean, as on the first day, when I bought her))))
I don’t understand the reviews stating it’s lack of suction. Yes, it’s not super powerful but it works! I don’t know what people expect from a small car vacuum but it works great to pick up dirt and crumbs in a pinch.
I'm really glad I managed to get car vacuum cleaner online with such a prompt delivery and on such a low price
I have been looking for a hand vacuum for months but reviews on a lot of products were hit or miss. I decided to take a chance on this one because I liked how compact it was and so far so good! It has great suction power, easy to clean, decent battery life. I mainly use it for vacuuming up dirt and dust around the house in hard to reach places. Highly recommend!
It does what it needs to do but could be much better. Suction is okay, nothing to rave about like some other reviews but it was enough to clean my car from dog hair, crumbs and dust pretty well. Wish it had a little more suction but seems like it has “just” enough to get the job done. I leave this in my car at all times just in case. There may be better options out there but I haven’t tried any others to make a better recommendation.
Great little vacuum, perfect for the car, for quick and small vacuuming. I do wish it had some more power for its wattage/amperage -- it's weaker than I expected, but good enough and I expect should get the job done. I suppose I can't expect it to have the power of a full-sized vac. I'd recommend it to others as long as their expectations are reasonable.
Thank You so much for this product. Good quality and good price. I recommend this Store :)
This thing is awesome! I only a 2018 Dodge Durango that sadly does not have leather seats. I own three dogs and it is just a nightmare pulling out my extension cord to vacuum my truck. I can now just plug this little guy into my 12v car outlet and I’m good to go! The power in this vacuum is as good as it’s going to get for a car vacuum so if you want extreme suction - buy a shop vac. Also the attachments are fantastic.
Quality is good, gets the job done. Surprisingly love the light on this! Didn't expect it to be a useful feature, but it actually is great when vacuuming in darker areas (like under dash where gas and brake pedals are). Nozzle attachment works great. Easy to empty when done. Love that it comes with bag, keeping everything secured and together in one place! Plenty of room in bag to add a few smaller items if you'd like. I tucked in a small swiffer duster for quick dash dusting). Only con for me: I found the extension hose to be a bit too flimsy to get in to the hard to reach spots.